Shipping policy

Shipping Policy

Thank you for choosing our makeup line! We want to ensure that you have a smooth and satisfactory shopping experience with us. This Shipping Policy outlines important information regarding the shipping of your orders.

1. Order Processing:

   - All orders will be processed within 1-2 business days after the order is placed, excluding weekends and public holidays.

   - Please note that order processing times may vary during peak seasons or promotional periods. We will do our best to notify you of any delays.

2. Shipping Methods and Delivery Time:

   - We offer various shipping methods for domestic and international orders, including standard ground shipping, expedited shipping, and international shipping.

   - The estimated delivery time will depend on the shipping method selected and the destination of the package.

   - Once your order is shipped, you will receive a shipping confirmation email containing tracking information to track your package's progress.

3. Shipping Rates:

   - Shipping rates are calculated based on the weight, dimensions, and destination of the package.

   - During the checkout process, you will be presented with available shipping options along with their corresponding costs.

   - We may offer free shipping promotions or discounts on shipping from time to time. Please refer to our website or promotional materials for details.

4. International Shipping:

   - We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

   - International orders may be subject to customs clearance procedures, which may cause additional delays. We have no control over these procedures and cannot guarantee delivery dates for international shipments.

5. Order Tracking:

   - Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment through the carrier's website or tracking portal.

   - Please allow some time for the tracking information to be updated by the carrier after receiving the shipping confirmation email.

6. Order Issues and Lost Packages:

   - In the rare event that your package is lost or not delivered within the estimated timeframe, please contact our customer service team. We will work with the carrier to investigate and resolve the issue promptly.

7. Address Accuracy:

   - It is your responsibility to provide the correct shipping address during the checkout process. Please double-check the accuracy of your shipping information to avoid any delays or misdeliveries.

   - If you realize that you have provided an incorrect shipping address, please contact us immediately. We will make every effort to update the address before the order is shipped. However, we cannot guarantee that we can modify the address once the order has been processed.

Please note that this Shipping Policy is subject to change without prior notice. We encourage you to review this policy periodically to stay updated on any modifications.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer service team. Contact@abiemaebeauty.com